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FAQs

WHAT WAX IS USED IN THE BALAMOAN COLLECTION CANDLES?

 

We use an advanced 100% soy wax manufactured from pure soybeans. With an incredible scent throw, silky finish and a candle shelf life on 5 years it is simply one of the best waxes to produce high quality candles. Our wax is Biodegradable and free from pesticides, herbicides and petroleum and kosher certified.

Our wax is analysed in a state of the art laboratory to assure its quality. It is also easy to clean up with hot, soapy water which makes it easy to reuse the jars!

 

HOW DO I CARE FOR MY CANDLE?

 

The First Burn is the Most Important! When you light your candle for the first time, always allow the wax to burn so that it melts across the entire edge and pools to the edge of the container. This will help promote an even burn for the duration of your Balamoan Collection Candle.

Keep your wick trimmed! Ensure that your wick is always kept to 5mm long at all times. When trimming, always extinguish the flame, let the candle cool down to room temperature, remove any wick debris and trim the wick before relighting. We recommend only burning our candles for 3 hours at a time.

 

HOW DO I STORE MY BALAMOAN COLLECTION CANDLE?

 

Avoid light and hot temperatures

Candle wax and fragrance are sensitive to both temperature and light, so try to be careful when storing candles. Try to always store your candles in a cool, dry place away from direct sunlight. This will help protect it from discolouration and fading.

 

O-OH! I SPILT THE WAX! HOW DO I CLEAN SPILT WAX?

 

Not to worry, our wax is completely biodegradable and easily cleaned! Wait for the wax to harder next and wash with hot, soapy water!

 

CAN I USE MY BALAMOAN COLLECTION CANDLE FOR OTHER PURPOSES?

 

Yes! Our candle wax can be used as a massage oil. Our Soy wax burns at a lower temperature and the fragrances that are used in The Balamoan Collection Candles are fine for using as a massage oil. However, we do not recommend for sensitive skin.

Our Jars are reusable! Once finished, clean with hot soapy water and voila, you have a gorgeous jar for knick knacks. Please tag @balamoancollection on our instagram page so we can see your creative ideas!

Our Hessian bags are also great to reuse and repurpose!

 

THERE IS A PROBLEM WITH MY ORDER! WHAT DO I DO?

Oops! We do apologise for the muck up. Please head over to our ‘Contact” Page and we will get back to you with a resolution as soon as possible! Alternatively, you are welcome to email us directly on hello@balamoancollection.com.